How we respect your information.

1. Information we collect

We collect information you choose to provide through this website or when you contact us directly.

Quote and contact requests

This may include your name, email address, phone number, company or organization, job title, number of locations, street address, city, requested service, property type, bedroom and bathroom counts, approximate square footage, preferred frequency, and any details you include in your message.

Career applications

This may include your name, email address, phone number, city, availability, work experience, transportation information, and anything else you include with your application.

Website and referral information

Our website may record the page where a visit began, the page where a form was submitted, a referring website, and campaign information included in a link, such as UTM parameters or advertising click identifiers. Our hosting provider may also process routine technical information needed to deliver and protect the site, such as IP address, browser type, device information, request timing, and server logs.

2. Browser storage and analytics

The site uses browser local storage and session storage to remember first-touch and last-touch referral information. First-touch information can remain in your browser until it is cleared. Last-touch information normally remains for the current browser session. This information is included with a quote request so we can understand how the request reached us.

As of the date shown above, this rebuild does not use Google Analytics 4, Google Tag Manager, or advertising pixels. If analytics or advertising technology is added later, this policy will be updated before that technology is enabled.

3. How we use information

• Respond to quote, contact, and service requests.
• Confirm service needs, availability, scheduling, and pricing.
• Review and respond to employment inquiries.
• Understand which pages and referral sources lead to quote requests.
• Operate, secure, troubleshoot, and improve the website and our business.
• Maintain records and comply with applicable obligations.

4. When information may be shared

We do not sell personal information. We may share information with employees and contractors who need it to respond to you or provide requested services; with vendors that host, store, secure, or support this website; with professional advisers; or when disclosure is reasonably necessary to comply with law, protect rights or safety, or address fraud and abuse.

The website is built and hosted using Floot, which provides website, database, and file-storage infrastructure. Blog articles are synchronized from SORO as a content source. Visitor-submitted quote and career information is not sent to SORO by that content synchronization.

5. Retention and security

We keep personal information only as long as reasonably needed for the purposes described here, including responding to requests, maintaining business records, resolving disputes, and meeting legal obligations. Retention may vary by the type of record and our relationship with you.

We use reasonable administrative and technical safeguards appropriate to the information we maintain. No website, transmission method, or storage system can be guaranteed completely secure.

6. Your choices

You may clear this website's local and session storage through your browser settings. You may also contact us to ask about, correct, or request deletion of personal information you submitted. We may need to verify your request and may retain information when reasonably necessary or legally required.

7. Children, links, and changes

This website is intended for a general audience and is not directed to children under 13. Please do not submit information about a child through our forms. The site may link to other websites whose privacy practices we do not control.

We may update this policy as the website or our practices change. The date at the top will show the latest revision.