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Broom Hilda's Cleaning ServiceBroom Hilda'sCleaning ServiceGet a Quote
Frequently Asked Questions

Helpful answers before you book.

Learn how quotes, scheduling, residential cleaning, commercial programs, supplies, property access, and our satisfaction guarantee work.

01

Getting Started

What to expect before your first cleaning.

How do I request a cleaning quote?

Complete the quote form with your property, service, and contact details, or call our office at (248) 547-4525. Our team will review the request and contact you to confirm the scope, availability, and pricing.

Is submitting the quote form the same as booking an appointment?

No. A form submission starts the conversation. Your cleaning is scheduled only after Broom Hilda's confirms the service scope, price, timing, property access, and other applicable details directly with you.

How is cleaning pricing determined?

Pricing depends on factors such as the property, condition, requested service, size, priorities, frequency, and expected time. We confirm pricing directly after reviewing the details of your request.

Which communities do you serve?

Broom Hilda's serves 25 Metro Detroit communities across Oakland, Macomb, and Wayne County areas. Visit our Service Areas page or contact us to confirm availability for your address.

02

Residential Cleaning

Details about home, apartment, recurring, and move-related service.

What types of residential cleaning do you offer?

We offer one-time residential cleaning, recurring house cleaning, deep cleaning, apartment cleaning, move-in cleaning, and move-out cleaning. We help determine the best fit based on the property and your priorities.

Can I schedule recurring house cleaning?

Yes. Weekly, biweekly, and monthly options are available, subject to route and team availability. We confirm the frequency and cleaning plan directly with each client.

What is the difference between regular and deep cleaning?

Regular cleaning focuses on ongoing upkeep of the commonly used rooms and surfaces included in your plan. Deep cleaning is a more detailed reset for buildup, trim, fixtures, edges, and areas that typically need additional time and attention.

Do you provide move-in and move-out cleaning?

Yes. We clean homes and apartments around moves, including empty-space kitchens, bathrooms, floors, surfaces, fixtures, and other tasks included in the confirmed scope.

Do you bring cleaning supplies and equipment?

Yes. Our team arrives with the supplies and equipment needed for the confirmed service unless a different arrangement is discussed beforehand.

03

Commercial & Property Cleaning

Flexible support for workplaces and managed properties.

What commercial properties do you clean?

We support offices, managed properties, apartment common areas, vacant units, customer-facing spaces, break rooms, restrooms, and post-construction projects. The exact program is shaped around the property and business needs.

Is after-hours commercial cleaning available?

Daytime and after-hours commercial options may be available. We confirm timing based on the property, service frequency, access requirements, and current route availability.

Can property managers schedule repeat turnovers?

Yes. We work with property managers and landlords on apartment turnovers, vacant units, common areas, move-outs, and repeat multi-property needs.

Do you offer post-construction cleaning?

Yes. We provide residential and commercial post-construction cleaning for new builds, remodels, and renovations, with the exact dust and residue removal scope confirmed before service.

04

Trust, Access & Satisfaction

How we protect the experience and stand behind our work.

Is Broom Hilda's insured and bonded?

Yes. Broom Hilda's is fully insured and bonded. Contact our office if your property or organization needs specific documentation.

How is property access handled?

Access instructions are confirmed directly before service. Please provide accurate information and notify us about alarms, restricted areas, hazards, fragile items, special surfaces, or anything else that could affect safe entry and cleaning.

What is the 48-hour satisfaction guarantee?

If an area covered by the confirmed cleaning does not meet the agreed standard, contact us within 48 hours after service. Give our team a reasonable opportunity to review the concern and arrange an appropriate response.

How do I report a concern after cleaning?

Call (248) 547-4525 or email bhildacleaning@gmail.com as soon as possible. Tell us what happened, which area is involved, and how we can reach you so the team can review it promptly.

Ready for a cleaner space?

Tell us what your property needs.

Share the details and our team will follow up to confirm the right service, availability, and pricing.

Request a free quote